The ability of a remote agent to connect to the DesktopPerspective server without a login requirement enables a support technican to instantly view connectivity reports from one or more the remote agent locations to any Internet address. By deploying agents throughtout the network, DesktopPerspective functions as an access anytime, anywhere Internet performance tool.

Benefits
The ability for remote agents to connect anonymously the DesktopPerspective server has several powerful benefits:

• Enables on-demand connectivity analysis from remote customer desktops or other strategic points within your global network, providing visibility to network connection testing from the customer viewpoint. The capability to view a remote connection test results in much faster resolution of service outages, improving the customer experience and reducing support costs.
• Enables support technicians to easily support large customer bases, and provide remote troubleshooting support regardless of the customer location.
• Provides a low cost solution which can be deployed in minutes and provide immediate results

DesktopPerspective allows anonymous connections from multiple deployed remote agents, without the need for user login, providing an effective means to manage connectivity for remote customers and end-users. When paired with web-based acess to the DesktopPerspective server, DesktopPerspective provides an easy to use interface for implementing a self-service Internet performance portal.